Affiliate Manager, TikTok Operations, SuperOrdinary

Beverly Hills, CA
Full Time
Affiliate
Mid Level

Company Introduction 

SuperOrdinary is the leading global growth partner and marketplace expert connecting brands, creators, and consumers everywhere. SuperOrdinary is the go-to partner for facilitating sustainable global expansion for today's most exciting consumer brands including Farmacy, Tower28, LG beauty, The Ordinary, Milk Makeup and more. SuperOrdinary’s worldwide team of e-commerce marketplace and social commerce experts help brands establish influence, scale global sales channels, and connect with creators and consumers throughout the world. 

With a deep understanding of the rapidly evolving social commerce landscape, SuperOrdinary has a proven track record of successfully growing brands on TikTok Shop and other social commerce marketplaces. Fusing creativity with technology, SuperOrdinary is harnessing the power of livestreaming to create engaging shopping experiences that seamlessly integrate e-commerce and entertainment.  

Job Description

As a TikTok Shop Affiliate Manager at SuperOrdinary, you will lead affiliate programs for our brand partners across beauty, fashion, and other categories. Collaborating closely with TikTok creators, you will drive key performance goals through efficient workflows, strategic campaigns, and measurable results. This role balances strategic planning, analytics, team mentorship, and hands-on execution.  

Key Responsibilities:  

  • Leadership: Develop and execute affiliate strategies to meet brand goals. Ensure smooth workflows and timely campaign execution, meeting targets for creator onboarding, sample seeding, content generation, and GMV. 

  • Affiliate Strategy & Insights: Leverage industry trends and product insights to create competitive campaigns.  

  • Campaign Optimization: Use funnel analysis to evaluate and improve campaign performance. Drive growth in GMV, CTR, CTOR, and content volume through data-driven strategies. Share actionable insights to enhance strategy and execution. 

  • Creator Network & Relationships: Build and maintain a robust creator database aligned with brand goals. Cultivate long-term relationships with top-performing creators to drive engagement. Address escalated creator inquiries and ensure high satisfaction and retention. 

  • Ads Support: Collaborate with the ads team to provide high-performing creator content. Deliver qualified assets to enhance ad performance and ROAS. 

  • Client Communication & Reporting: Act as the primary client contact, delivering updates and performance reports. Ensure accuracy and timeliness in reporting to maintain client satisfaction. 

  • Team Collaboration & Mentorship: Lead cross-functional collaboration to align teams on campaign strategies and timelines. Mentor Affiliate Coordinators and Interns, supporting their development and quality output.  

Qualifications: 

  • Education & Experience: Bachelor's or master's degree in marketing, communications, or a related field, and 1+ years of equivalent experience in affiliate marketing, influencer marketing, or digital marketing. Experience with TikTok Shop or social commerce is highly preferred.  

  • Affiliate Marketing Expertise: Proven experience in managing affiliate or influencer campaigns, with a track record of achieving measurable results. 

  • Social Media Savvy: Deep understanding of TikTok’s creator ecosystem, social commerce, and current trends. 

  • Analytical Proficiency: Strong ability to interpret data, analyze performance metrics, and use insights to optimize campaigns. 

  • Strategic Thinking: Ability to develop and implement strategies aligned with brand objectives and market opportunities. 

  • Communication Skills: Excellent verbal and written communication skills to effectively engage with clients, creators, and internal teams. 

  • Project Management: Demonstrated ability to manage multiple campaigns, prioritize tasks, and meet deadlines in a fast-paced environment. 

  • Technical Skills: Proficient in Microsoft Office Suite and familiar with affiliate marketing and social media analytics platforms. 

  • Collaboration: Strong teamwork skills, with a proven ability to lead cross-functional collaboration and mentor team members. 

  • Problem-Solving: Resourceful in addressing challenges, resolving issues, and finding innovative solutions. 

  • Result-Oriented: Focused on driving campaign success through strategic planning and execution.

    Compensation

  • $69-75K Annually
  • 401K 
  • Flexible PTO, Holidays and Paid Sick Leave
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